F.A.Q.

1. How to log in to your account?

Please write your e-mail address and the reason you cannot access it to our e-mail [email protected], indicate your latest deposits and actions on the account, how replenishments were made, their amount and screenshots. Also, you can use the link for password recovery - forgot-password

2. How to register an account?

Please write your e-mail address and the reason you cannot access it to our e-mail [email protected], indicate your latest deposits and actions on the account, how replenishments were made, their amount and screenshots. Also, you can use the link for password recovery - forgot-password

3. How can I change my personal data if I do not have access to my account (forgot my password) and to my mail?

Please write your e-mail address and the reason you cannot access it to our e-mail [email protected], indicate your latest deposits and actions on the account, how replenishments were made, their amount and screenshots. Also, you can use the link for password recovery - forgot-password

1. How to make a currency withdrawal on the exchange?

Please write your e-mail address and the reason you cannot access it to our e-mail [email protected], indicate your latest deposits and actions on the account, how replenishments were made, their amount and screenshots. Also, you can use the link for password recovery - forgot-password

2. On what terms are the requests for withdrawal being processed?

Please write your e-mail address and the reason you cannot access it to our e-mail [email protected], indicate your latest deposits and actions on the account, how replenishments were made, their amount and screenshots. Also, you can use the link for password recovery - forgot-password

3. How do I cancel a withdrawal request?

This option is not available. You can still contact our support, we will do everything possible to help you solve this situation.

1. How to apply to list?

Please write your e-mail address and the reason you cannot access it to our e-mail [email protected], indicate your latest deposits and actions on the account, how replenishments were made, their amount and screenshots. Also, you can use the link for password recovery - forgot-password

2. What are the criteria for cryptocurrency to be listed on the exchange?

Please write your e-mail address and the reason you cannot access it to our e-mail [email protected], indicate your latest deposits and actions on the account, how replenishments were made, their amount and screenshots. Also, you can use the link for password recovery - forgot-password

3. How long does it take to receive a response from the support team? How does it work?

Please write your e-mail address and the reason you cannot access it to our e-mail [email protected], indicate your latest deposits and actions on the account, how replenishments were made, their amount and screenshots. Also, you can use the link for password recovery - forgot-password