Terms of use
1. TERMS OF USE
1.1
Acceptance of the these terms of use. By accessing, reading,
and making use
of this Website and the Services, you are deemed to have reviewed, understood and accepted, on
your own behalf and on behalf of any person on whose behalf you may be acting, these Terms of
Use and agreed with the Company to be bound hereunder. For the purposes of these Terms of Use,
“person” means any natural person, corporation, partnership, joint venture or any other
incorporated or unincorporated entity, whether acting as an individual, fiduciary, or in any
other capacity.If you do not wish to be bound by these Terms of Use, you may not use this
Website or any of the Services.
1.2 Changes of terms of use and website. The Company reserves
the right,
exercisable at any time at its sole discretion, to add to or remove, modify or otherwise change
any part of these Terms of Use. Changes will be effective immediately at such time as the Terms
of Use are posted on this Website. You should check the Terms of Use for changes by checking the
date this page was last updated. If any change to the Terms of Use is not acceptable to you, you
must discontinue your use of this Website and the Services immediately. Your continued use of
this Website or any of the Services after any changes to the Terms and Conditions will
constitute your unqualified acceptance of the changes. The Company may terminate, change,
suspend or discontinue any aspect of this Website or the Services at any time without notice.
Without limiting the generality of the foregoing, the Company may change the availability of any
features, institute new, or amend existing fees or charges for the use of the Website, the
Services, or any features included in the Website or the Services, add, remove, modify or
otherwise change any content on this Website, and impose limits on certain features or restrict
access to parts or all of this Website. The Company reserves the right, but not the duty, to
correct any errors or omissions in any portion of this Website at any time and without
notice.
1.3 Other agreements. These Terms of Use are in addition to and
supplementary to
any other agreements that you or any person you represent have or may enter into with the
Company concerning your dealings with them, including any information, products or services
provided by the Company. In the event of any inconsistency or conflict between the provisions of
these Terms of Use and the provisions of any other agreement that you or any person you
represent have with the Company, the provisions of these Terms of Use shall govern regarding
your access to and use of the Website and the Services.
2. RISK WARNING
2.1 Buying, selling and investing in cryptocurrencies is not
without risk. The
risk of loss in trading or holding cryptocurrency can be substantial. You should therefore
carefully consider whether trading or holding cryptocurrency is suitable for you in light of
your financial condition. In considering whether to trade or hold cryptocurrency, you should be
aware that the price or value of cryptocurrency can change rapidly, decrease, and potentially
even fall to zero.
2.2 The
cryptocurrencies market information relating to the past performance of an investment is not
necessarily a guide to its performance in the future. The value of investments or income from
them may go down as well as up. Like stocks and shares as well, cryptocurrencies are valued from
second to second, their bid and offer value fluctuates sometimes widely. The degrees of
fluctuation of prices vary significantly and the value of higher volatility funds may change
suddenly. The value of investments may rise or fall due to the volatility of world markets,
interest rates and capital values or, for investments held in overseas markets, changes in the
rate of exchange in the currency in which the investments are denominated. You may not
necessarily get back the amount you invested.
2.3 You
know and understand cryptocurrency trading also has certain risks which can cause a complete
loss to zero. As cryptocurrencies are no official currency and the legal status is still
undefined, their legal nature is subject of change under different jurisdictions. Unlike
official currencies, which are backed up by governments or other legal entities like the FED,
ECB or others, cryptocurrencies are a private currency, generated by all the world. There is no
central bank that could take corrective measures to protect the value of the cryptocurrencies at
a possible crisis.
2.4 You
know and understand cryptocurrency trading could be affected by hackers, change of laws,
official restrictions, frauds, technical issues, collapse of infrastructure and many other
possible threats.
2.5 All
content provided through this website is only for your personal information and use, and is not
intended to address your particular requirements or to be relied upon in making (or refraining
from making) any specific investment or other decision. Such content shall not constitute any
form of advice or recommendation by CryptoExchange. Furthermore, there may be additional risks
that CryptoExchange have not foreseen or named in this Terms of Use.
2.6 CryptoExchange does not provide any investment advice in
connection with the
services contemplated by these Terms of Use. We only provide information on the price, range,
volatility of cryptocurrencies. Any decisions to buy or sell cryptocurrencies are made on your
decision solely. CryptoExchange will not be liable for any loss you might face.
2.7 If
you are unsure about any specific investment or other decision, you should obtain appropriate
expert independent advice and assess carefully whether your financial background is suitable for
trading cryptocurrencies. Your decisions and investments are subject to your personal
responsibility.
3. REGISTRATION AND ACCOUNT
OBLIGATIONS
3.1 You
must be 18 years old or older to register and use our service.
3.2 Only one registration per person is allowed. You must keep
your registration
information up to date.
3.3 You
must choose an email address which gives you frequent access to emails sent to that address, as
we need to be able to contact you short notice. You must keep your password confidential.
3.4 You
must not, (1) impersonate or try to impersonate another person, (2) disclose your password to
anyone else, (3) allow anyone else use your account or (4) use anyone else's account.
3.5 You
are responsible for everything done using your account especially all damages may caused. If you
think that someone else may have access to, or be using, your password or account, you must
inform us as soon as possible in online support
3.6 From time to time, we may restrict access to some parts of
this site, or this
entire site, to users who have registered with us for certain reasons.
3.7 You
are obliged to treat your user identification code, password or any other piece of information
as part of our security procedures as confidential, and you must not disclose it to any third
party. CryptoExchange has the right to disable any account, if in our opinion you have failed to
comply with any of the provisions of these terms and conditions until proven wrong by the
user.
4. IDENTITY VERIFICATION
4.1
CryptoExchange implements and maintains the highest standards of Know Your Customer (“KYC”)
processes and controls as part of our commitment to combating fraud and assisting in the
prevention of money laundering and terrorist financing. While our industry is largely
unregulated, CryptoExchange voluntarily adheres to local and international compliance standards
in relation to customer due diligence. To ensure we meet these standards, our customers are
required to provide certain personal details and documents when opening a CryptoExchange Account
(“Identity Verification”). The nature and extent of the Identity Verification required will
depend upon which of our supported countries you are resident in, and the deposit and withdrawal
limits that you wish to apply to your CryptoExchange Account. In certain circumstances,
CryptoExchange may also perform enhanced due diligence (“EDD”) procedures in relation to your
CryptoExchange Account. You accept and agree that you will remain subject to such procedures at
all times. For identity verification contact our site's online support. You accept and agree
that there may be delays in accessing your CryptoExchange Account, or in carrying out
transactions through your CryptoExchange Account, while we undertake any Identity Verification
and/or EDD procedures. Retention of information. CryptoExchange is required to retain certain
information and documentation obtained as part of the Identity Verification and EDD procedures.
These requirements apply even when you have terminated your relationship with CryptoExchange. We
reserve the right to keep such information and documentation for the required period and you
accept and agree that information and documentation you provide to CryptoExchange may be
retained by us, including following the closure of your CryptoExchange Account.
4.2 To
activate your account and start transacting, you should to Exchange funds to your new account by
making a qualifying deposit that should be done by one payment. However, internal exchange
transactions are not considered while classifying your account as activate accounts. This
deposit is only required for new users as a security measure, you will receive the deposit on
your account and you will be able to withdraw it instantly. This procedure name is wallet-wallet
verification, and it means for you that nobody can access your account and make withdrawal
without your permission. The verification deposit must include a Exchange fee, so that exactly
requested amount or an equivalent amount in any other currency is credited to the account at the
exchange rate at the time of opening the deposit.
4.3 CryptoExchange RESERVES THE RIGHT TO, AT ANY TIME: restrict
or suspend your
CryptoExchange Account when we, in our sole discretion, consider it necessary to carry out
further Identity Verification and/or EDD; or terminate your CryptoExchange Account if you
provide, or we suspect you have provided, false information or refuse to provide information we
require for Identity Verification and/or EDD.
5. EXCHANGE
5.1 The
CryptoExchange Exchange is an order book exchange platform for cryptocurrencies that is intended
for use by customers with experience in and/or knowledge of similar platforms. Any person using
the CryptoExchange Exchange does so entirely at their own risk. The CryptoExchange Exchange is
not offered to customers in all jurisdictions. This section of the Terms applies to you if you
access and/or use the CryptoExchange Exchange.
5.2 CryptoExchange may, at any time and in our sole discretion,
refuse any trade,
impose limits on the trade amount permitted, or impose any other conditions or restrictions upon
your use of the CryptoExchange Exchange that we deem necessary. We may, for example, limit the
number of open orders that you may establish or restrict trades from certain locations.
CryptoExchange reserves the right to take such action without prior notice.
5.3 IN
ACCESSING AND/OR USING THE CryptoExchange EXCHANGE FOR ANY PURPOSE, YOU AGREE AND ACCEPT THAT:
all trades executed on the CryptoExchange Exchange are executed automatically, based on the
parameters of your order instructions, and cannot be reversed. In the case of technical issues
affecting CryptoExchange’s internal systems, CryptoExchange may, where possible and in its sole
discretion, take steps to reverse or otherwise amend a trade;
all trading on the CryptoExchange Exchange is subject to CryptoExchange'S fee structure, as set
out on the Fees terms of the CryptoExchange website. By using the CryptoExchange Exchange, you
accept and agree to all applicable fees;
CryptoExchange makes no guarantee that the CryptoExchange Exchange will be available without
interruption; that there will be no delays, failures, errors, omissions or loss of transmitted
information; or that any order will be executed, accepted, recorded, or remain open;
6. TRANSACTIONS
6.1 Transaction Refusal. We may refuse to enter into a
transaction, or we may
terminate a particular transaction or all current transactions that you have outstanding with
us, without notice to you:
if you fail to make any payment or make payment from a blockchain account from which you are
doing so unlawfully;
if you fail to provide any material information we have requested or any information or warranty
that you have given to us is, or becomes in our opinion, materially inaccurate, incorrect or
misleading;
in the event of your death or loss of mental capacity;
if a serious dispute has arisen between us;
if the performance of our obligations under this agreement becomes unlawful;
if you terminate this agreement in accordance with clause 7 below;
You must notify us immediately if you become aware of any event referred to in this paragraph
happening or being likely to happen.
6.2 In
the event that we refuse a transaction and where it is lawful to do so, we will purchase at the
prevailing market rate, the equivalent in your chosen cryptocurrency with the gross value of
your deposit less any expenses, premiums, commissions or other fees incurred by us. The balance
will then be sent to your Default Address. In the event that we incur a loss on the transaction,
you will be liable to pay us the full amount of that loss.
6.3 You
acknowledge that under certain rare circumstances, we may be obligated to freeze your account
completely and retain any funds that we are holding on your behalf pending further
investigation.
6.4 You
acknowledge that the amount of any loss realized on the termination of a transaction is a debt
payable by you and agree that we may immediately deduct the total amount of any loss (together
with any expenses, premiums, commissions or other fees incurred by us) from any funds we are
holding for you, including any monies you have paid to us in relation to any transaction. If the
amount we are seeking to recover exceeds the amount of any funds held by us on your behalf, you
agree to pay the balance within 7 days of being notified of the total amount due.
6.5 We
will not pay you any profit arising from the termination of a transaction in any
circumstances.
6.6 You
agree that we may charge you interest on any sum that remains payable to us after we terminate
any or all of your transactions at a rate of 5% per. Interest will accrue and will be calculated
daily and be compounded monthly from the date payment was due until the full payment is received
by us from you.
6.7 If
we refuse or terminate a transaction and where it is lawful to do so, we will send you a written
statement explaining the amount of any sums that may be payable to us and the amount of any sums
being withheld by us.
7. FEES
7.1 External fees. Every cryptocurrency transaction must be
added to the
blockchain, the official public ledger of all completed transactions, in order to be considered
a successful and valid Exchange. The work of validating transactions and adding them to the
blockchain is done by miners, which are powerful computers that make up a portion of the network
and confirm its transactions. Miners spend vast amounts of computing power and energy doing this
for a financial reward: with every block (a collection of transactions) added to the blockchain
comes a bounty called a block reward, as well as all fees sent with the transactions that were
confirmed and included in the block. For this reason, miners have a financial incentive to
prioritize the validation of transactions that include a higher fee. For someone looking to send
funds and get a quick confirmation, the appropriate fee to include depends on the cryptocurrency
being sent and can vary greatly, depending on a number of factors, such as transaction size and
network conditions. Your wallet will automatically calculate the appropriate fee for sending
your chosen cryptocurrency. The fee for sending ether is static (you can view the fee for
sending ether by clicking “Send” and selecting Ether as the currency), while the fees for
sending bitcoin, bitcoin cash, and stellar are dynamic and will be calculated by your wallet
after you input the amount you want to send. This article explains bitcoin transaction fees in
greater detail.
7.2 Internal fees. The Our Digital Exchange shall enable
matching of buy and sell
orders between Users. The latest information on the time for settlement of any transactions and
the costs and fees associated with transactions shall be as published on our Site from time to
time. According to our rules, for each user there is a mandatory commission for all deposits,
and for all withdrawals, which you can find on the page "Fee schedule". We trade at a variable percentage above market rate to
cover our operating costs and to allow our vendors to make a profit. The trade-off for this is
ease of use and the speed of the service - we're not the cheapest, but we try to be the best!
Everything depends on the loading of our system and the magnitude of the operation.
8. SECURITY
8.1 ACCOUNT SECURITY. CryptoExchange TAKES SECURITY VERY
SERIOUSLY AND THE
MEASURES WE HAVE IN PLACE TO PROTECT YOUR CryptoExchange ACCOUNT HOWEVER, YOU ARE SOLELY
RESPONSIBLE FOR:
maintaining adequate security and control over your CryptoExchange Account sign-in details,
including but not limited to any passwords, personal identification numbers (PINs), API keys, or
any other codes associated with your CryptoExchange Account;
enabling any additional security features available to you, including the activation of two
factor authentication on your CryptoExchange account;
keeping your contact details up to date so that you can receive any notices or alerts we may
send to you in relation to security;
maintaining security and control over the email mailbox, phone number and two-factor
authentication applications or devices associated with your CryptoExchange Account;
8.2 Failure to take the above measures, and any other security
measures available
to you, may result in unauthorised access to your CryptoExchange Account and the loss or theft
of any cryptocurrency and/or Local Currency balances held in your CryptoExchange Wallet or any
linked bank account(s) and/or saved credit or debit card(s). CryptoExchange shall have no
liability to you for or in connection with any unauthorised access to your CryptoExchange
Account, where such unauthorised access was due to no fault of CryptoExchange, and/or any
failure by you to act upon any notice or alert that we send to you.
8.3 The
security of your CryptoExchange Account may be compromised, or interruption caused to it, by
phishing, spoofing or other attack, computer viruses, spyware, scareware, Trojan horses, worms
or other malware that may affect your computer or other equipment. CryptoExchange strongly
recommends that you regularly use reputable virus screening and prevention software and remain
alert to the fact that SMS, email services and search engines are vulnerable to spoofing and
phishing attacks.
8.4 Care should be taken in reviewing messages purporting to
originate from
CryptoExchange and, should you have any uncertainty regarding the authenticity of any
communication, you should log in to your CryptoExchange Account through the CryptoExchange
website and not any other domain name or website purporting to be, or to be related to,
CryptoExchange to review any transactions or required actions. To the maximum extent permitted
by applicable law, you accept and agree that you have full responsibility for all activity that
occurs in or through your CryptoExchange Account and accept all risks of any unauthorised or
authorised access to your CryptoExchange Account.
8.5 To
withdraw funds user need to synchronize Chrome browser extension with your external wallet
address, activate it, and wait for the notifications. No need to spend your time: connecting
with External wallet the app will surf and automatically synchronize without your assistance
with your External wallet. Withdrawal crypto has never been so easy!
8.6 Private keys. CryptoExchange securely stores all Supported
Cryptocurrency
private keys (“Private Keys”) associated with any CryptoExchange Account. You accept and agree
that CryptoExchange shall retain full ownership and control of the Private Keys associated with
your CryptoExchange Account and that you shall have no control of, access to, or the ability to
use, such Private Keys
8.7 FOR
EXAMPLE, BUT WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, CryptoExchange WILL NOT:
accept or adhere to any instruction to sign any data with a Private Key;
give access to any funds associated with your private keys, other than those of the Supported
Cryptocurrency associated with your cryptocurrency wallet;
give access to any funds associated with your private keys, other than those of the Supported
Cryptocurrency associated with your cryptocurrency wallet;
9. SERVICE AVAILABILITY
9.1 While we will do everything we can to provide continuous
operations,
CryptoExchange does not provide any warranty in relation to the availability of the
CryptoExchange Site or your CryptoExchange Account. Without limiting the generality of the
foregoing, we do not guarantee continuous access to the CryptoExchange Site or your
CryptoExchange Account and make no representation that the CryptoExchange Site, CryptoExchange
API, your CryptoExchange Account and/or any products or services offered therein will be
available without interruption; or that there will be no delays, failures, errors, omissions or
loss of transmitted information.
10. TRANSACTIONS ON CRYPTOCURRENCY
NETWORKS
10.1 When you use your CryptoExchange Account to send or receive
cryptocurrency,
the transaction must be confirmed and recorded in the public ledger associated with the relevant
cryptocurrency network (e.g. the Bitcoin network or the Ethereum network). That cryptocurrency
network is solely responsible for verifying and confirming any such transactions. CryptoExchange
cannot confirm, cancel or reverse transactions on a cryptocurrency network, other than
confirming to you that the network has completed the transaction.
10.2 Once submitted to a cryptocurrency network, a transaction
will be unconfirmed
for a period of time pending sufficient confirmation of the transaction by the network. A
transaction is not complete while it is in a pending state. Funds associated with transactions
that are in a pending state will be designated accordingly, and will not be included in your
CryptoExchange Wallet balance or be available to you to conduct transactions;
When you send cryptocurrency from your CryptoExchange Account, you are authorising us to submit
your transaction request to the relevant cryptocurrency network. Once a transaction request has
been submitted to the relevant cryptocurrency network, the network will automatically complete
or reject the request and neither you or CryptoExchange will be able to cancel or otherwise
modify your transaction.
Cryptocurrency networks are operated by decentralised networks of independent third parties.
They are not owned, controlled or operated by CryptoExchange so we cannot ensure that any
transaction details you submit will be confirmed by the relevant cryptocurrency network. You
agree that any transaction details you submit may not be completed, or may be substantially
delayed, by the cryptocurrency network used to process the transaction.
10.3 SITE, YOU ACCEPT AND AGREE THAT:
CryptoExchange is not responsible for the operation of any cryptocurrency network’s underlying
software protocols and makes no guarantee as to their availability, security, or functionality;
the underlying software protocols are subject to sudden changes in operating rules (known as
“forks”), and that such forks may materially affect the value, function, and/or name of any
cryptocurrency you store in your CryptoExchange Account. Should a fork occur, CryptoExchange
may, with or without notice to you, temporarily suspend our operations and, in our sole
discretion, decide whether or not to support either branch of the forked protocol entirely;
in the event CryptoExchange decides not to support a branch of a forked protocol, you will not
be given access to the assets on that fork. Those assets will be securely held by CryptoExchange
and we will not buy or sell them.
11. SPECIAL CONDITION
11.1 Your use of the CryptoExchange Site is subject to
international export
controls and economic sanctions requirements. By undertaking any activity on the CryptoExchange
Site or through your CryptoExchange Account, including but not limited to sending, receiving,
buying, selling, storing or trading any cryptocurrency, you agree that you will at all times
comply with those requirements. In particular, and without any
11.2 ACCOUNT IF:
you are in or under the control of, or resident of, any country subject to United States
embargo, UN sanctions, the HM Treasury financial sanctions regime, or if you are on the U.S.
Treasury Department's Specially Designated Nationals List or the U.S. Commerce Department's
Denied Persons List, Unverified List, Entity List, or HM Treasury's financial sanctions regime;
you intend to supply any acquired or stored cryptocurrency, or transact with people or
businesses operating in any country subject to United States embargo or HM Treasury's financial
sanctions regime, or to a person on the Specially Designated Nationals List, Denied Persons
List, Unverified List, Entity List, or HM Treasury's financial sanctions regime.
Order to counteract the legalization (laundering) of proceeds from crime, financing of
terrorism, as well as the exclusion of risks of user-s who are located in geographical areas
with unregulated legislation in the field of cryptocurrencies, the user who is registered less
than 3 (three) months on exchange, when balance replenishment, will have to make an insurance
payment is 0.1-0.5(depending on the country of residence) BTC (or the same value in other
currencies) to the exchange account. Amount will be returned without the commission of the site
if no violations will be detected within 14 days.
User who is a citizen of the Russian Federation agrees that due to the aggressive policy of this
State and the imposition of appropriate international sanctions on it and the Russian
Federation's ranking as a high-risk country for illegal financial transactions, he will have to
make an insurance contribution to the account provided by the exchange. The same rule is
introduced for User-s from another high-risked countries for illegal financial
transactions.
12. PREMIUM ACCOUNT
12.1 To
increase your account level to premium, you must make a corresponding deposit in one
transaction, required by the system.
12.2 LET’S LOOK AT SOME BENEFITS OF AN VIP TRADING ACCOUNT:
Personal Account Manager. One of the most important VIP benefits, is certainly the client’s
exposure to better profitability rates. Higher profitability percentages definitely increase a
trader’s chances of being a successful and profitable trader. Option VIP clients have access to
personal account managers who are ready to assist them where necessary. These account managers
are market professionals who are trained to guide VIP clients in using analytical tools and
methods to increase their profitability. Whether you’ve been trading for 5 days or 5 decades,
there is always something new to learn about the financial markets! Personal account managers
are available to assist VIP clients 24 hours a day, 5 days a week.
Fast Processing of Withdrawal Requests. An IQ Option VIP withdrawal is usually processed within
one business day! Pretty impressive, isn’t it? VIP clients can also contact their personal
account managers to speed up the withdrawal process if necessary.
VIP chatroom VIP members get 5-10 signals each day! These signals mirror the same trades our
pros are makings with details about which coins to buy, where the ideal entries should be, and
where the targets are to exit great profits! VIP Members get EVEN MORE, with inside info, daily
market analysis, and access to personal coaching on their trades around the clock. JOIN VIP
TODAY to access all of this, PLUS the Exclusive chatroom for CryptoExchange Family members! The
CryptoExchange Team and VIP members are here to help and share with each other. Join the
CryptoExchange Family Chat to enjoy one of the best crypto communities on the planet.
12.3 Either Users, term of registration was less, than 1 month,
who received their
funds from another account with internal transaction more 0.3btc (or an equivalent amount in
other currencies) need to activate VIP status to gain access to trade
12.4 To
maintain your VIP Status or to reach a higher VIP level you must transact a certain amount to
merchants or to buy or sell Crypto within the quarter.
13. CLOSURE OF YOUR ACCOUNT
13.1 You may close your CryptoExchange Account by submitting a
closure request via
the Help Centre. CryptoExchange will action such requests once (i) the sum of all Local Currency
and cryptocurrency balances in your CryptoExchange Wallet(s) is below the Minimum Closure
Amount; and (ii) no transactions have taken place in your CryptoExchange Account for a period of
at least 30 days. Such requirements are designed to protect you from loss and CryptoExchange
will not action a closure request until they are satisfied.
13.2 YOU ACCEPT AND ACKNOWLEDGE THAT, ONCE YOUR CryptoExchange
ACCOUNT IS CLOSED:
you will have no further access to it;
CryptoExchange will be under no obligation to notify you of, or provide to you, any
cryptocurrency sent to any receive address associated with your CryptoExchange Account;
CryptoExchange reserves the right (but has no obligation) to delete all of your information and
account data stored on our servers, and also reserves the right to retain any information that
is required for legal or operational reasons;
13.3 If
at the date of closure of your account any Local Currency or cryptocurrency remains in your
CryptoExchange Wallet(s) (i.e. funds amounting to less than the Minimum Closure Amount), you
accept and agree that CryptoExchange shall retain such funds and that you shall have no further
claim to them. The Minimum Closure Amount shall be USD10.00 or the equivalent in your Local
Currency. You accept and agree that CryptoExchange shall not be liable to you or any third party
in relation to the closure of your CryptoExchange Account, the termination of access to your
CryptoExchange Account, or for the deletion of your information or CryptoExchange Account
data.
14. RESTRICTION, SUSPENSION AND
TERMINATION
14.1 we
reasonably suspect your CryptoExchange Account to be the subject of an operational or other
error, in which case we may be required to suspend access to your account until such time as the
error is rectified;
we reasonably suspect your CryptoExchange Account has been or is being used in relation to any
unlawful, fraudulent or Prohibited Activity, or in breach of these Terms;
we reasonably suspect you or your CryptoExchange Account is or has been associated with, or
poses a high risk of, money laundering, financing of terrorism, fraud, or any other financial
crime;
we reasonably suspect you of taking any action that CryptoExchange considers to be a
circumvention of CryptoExchange'S controls, including but not limited to opening multiple
CryptoExchange Accounts;
we reasonably suspect your involvement in any attempt to gain unauthorised access to any
CryptoExchange Account;
your CryptoExchange Account is or appears to be the subject of any legal, regulatory or
government process and/or we, in our sole discretion, consider there to be a heightened risk of
legal or regulatory non-compliance associated with your CryptoExchange Account;
we are compelled to do so by a prima facie valid subpoena, court order, or other binding order
of a government or regulatory authority;
your name appears on a government or international body sanctions list.
14.2 CryptoExchange will make all reasonable efforts to provide
you with notice of
any decision to restrict, suspend or terminate your CryptoExchange Account, unless we are
prevented from doing so by any legal or regulatory process or requirement, or where doing so may
compromise CryptoExchange’s security and/or risk management procedures. You accept and agree
that CryptoExchange is under no obligation to disclose to you the fact of or reason for any
decision to restrict, suspend or terminate your CryptoExchange Account, and shall have no
liability to you in connection with the restriction, suspension or termination of your
CryptoExchange Account.
14.3 Account termination. Where CryptoExchange elects to
terminate your
CryptoExchange Account in accordance with the above, we shall (except where legally obligated
not to) return your available cryptocurrency and/or Local Currency balances to you pursuant to
the procedure set out below: Cryptocurrency. If you have an available balance of Supported
Cryptocurrency in your CryptoExchange Account above the Minimum Threshold, we will liquidate the
cryptocurrency and deposit the value realised from the liquidation into your Local Currency
wallet. The Minimum Threshold is USD10.00, or its equivalent in any applicable Supported
Cryptocurrency calculated on the day on which the liquidation is performed. We will not send
your Supported Cryptocurrency to an alternative cryptocurrency wallet address. Any risk of a
negative exchange rate fluctuation shall rest with you and you shall have no claim against
CryptoExchange for any losses you may suffer as a result of the liquidation of your available
balance of Supported Cryptocurrency.
15. PROHIBITED ACTIVITIES
15.1 YOU MUST NOT USE YOUR CryptoExchange ACCOUNT TO UNDERTAKE
ANY OF THE
ACTIVITIES OR CATEGORIES OF ACTIVITY SET OUT IN THIS SECTION (EACH A “PROHIBITED ACTIVITY”):
violation of any laws, statutes, ordinance or regulations;
undertaking, facilitating or supporting criminal activity of any kind, including but not limited
to, money laundering, terrorist financing, illegal gambling operations or malicious hacking;
abusive activity, including but not limited to:
imposing an unreasonable or disproportionately large load on CryptoExchange’s infrastructure, or
otherwise taking any action that may negatively affect the performance of the CryptoExchange
Site or CryptoExchange’s reputation;
attempting to gain unauthorised access to the CryptoExchange Site or any CryptoExchange Account;
transmitting or uploading any material to the CryptoExchange Site that contains viruses, Trojan
horses, worms, or any other harmful programmes;
Exchangering your CryptoExchange Account access or rights to your CryptoExchange Account to a
third party, unless as required by law or with CryptoExchange’s prior consent;
paying in to or otherwise supporting pyramid schemes, Ponzi schemes, matrix programmes, “get
rich quick” schemes, multi-level marketing programmes or high-yield investment programmes;
fraudulent activity, including but not limited to taking any actions that defraud CryptoExchange
or a CryptoExchange customer, or the provision of any false, inaccurate, or misleading
information to CryptoExchange;
transactions involving items that may help facilitate or enable illegal activity; promote or
facilitate hate, violence or racial intolerance; are considered obscene; or may be stolen goods
or the proceeds of crime;
transactions involving TOR markets, online gambling sites or mixers;
sale or purchase of narcotics or controlled substances;
intellectual property infringement.
15.2 By
opening a CryptoExchange Account, you confirm that you will not use your account to undertake
any of the above-listed Prohibited Activities or any similar or related activity.Activities
subject to the prior written approval of CryptoExchange. Unless you have obtained the prior
written approval of CryptoExchange, you accept and agree that you will not use your
CryptoExchange Account to conduct or operate any of the following business activities or
categories of activity:
money services, including but not limited to money or cryptocurrency transmission, currency or
cryptocurrency exchange or dealing, payment service providers, e-money or any other financial
services business;
gambling or gaming services;
charitable or religious / spiritual organisations;
consumer lending services, including but not limited to secured and unsecured loans, cash
advances, payday lending;
investment funds, asset management, or brokerage services.
15.3 We
reserve the right to restrict, suspend or terminate your CryptoExchange Account if we suspect,
in our sole discretion, that you are using, or have used, your CryptoExchange Account in
association with any of the activities listed above, or any similar or related activity, without
having obtained the prior written approval of CryptoExchange.
16. DISCLAIMER OF WARRANTIES
16.1 The CryptoExchange Site, your CryptoExchange Account and
any related products
or services are offered on a strictly “as-is” and “where-available” basis and CryptoExchange
expressly disclaims, and you waive, all warranties of any kind, whether express or implied.
Without limiting the generality of the foregoing, the CryptoExchange Site, your CryptoExchange
Account, and any related products or services are offered without any warranty as to
merchantability or fitness for any particular purpose.
16.2 Some jurisdictions do not allow the disclaimer of implied
terms in consumer
contracts, so some or all of the disclaimers in this section may not apply to you.
17. LIMUTATION OF LIABILITY
17.1 In
no event shall CryptoExchange, its operating entities or any other affiliates (including their
respective directors, members, employees or agents) be liable to you for any direct, indirect,
special, consequential, exemplary or punitive damages or any other damages of any kind,
including but not limited to loss of profit, loss of revenue, loss of business, loss of
opportunity, loss of data, whether in contract, tort or otherwise, arising out of or in any way
connected with your use of, inability to use, or unavailability of the CryptoExchange Site
and/or your CryptoExchange Account, including without limitation any damages caused by or
resulting from any reliance upon any information received from CryptoExchange, or that result
from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses,
delays in operation or transmission or any failure of performance, whether or not resulting from
a force majeure event, communications failure, theft, destruction or unauthorised access to
CryptoExchange’s records, programmes or services.
17.2 In
no event will any liability of CryptoExchange, its operating entities or any other affiliates
(including their respective directors, members, employees or agents) arising in relation to your
use of the CryptoExchange Site or your CryptoExchange Account, exceed (in aggregate) the fees
earned by CryptoExchange in connection with your use of your CryptoExchange Account in the six
month period immediately preceding the event giving rise to the claim for liability.
The above limitations of liability shall apply to the fullest extent permitted by law in the
applicable jurisdiction. Because some jurisdictions do not allow the exclusion of certain
warranties or the limitation or exclusion of liability for incidental or consequential damages,
some of the limitations in this section may not apply to you.
18. DISPUTES
18.1 You and we agree to notify the other party in writing of
any claim or dispute
that arises in relation to the CryptoExchange Site, your CryptoExchange Account or these Terms,
within 30 days of such claim or dispute arising. You and we further agree to attempt informal
resolution of any Dispute prior to bringing a claim in any court or other body.
18.2 Governing law and jurisdiction. This agreement shall be
governed by and
construed in accordance with Malta law, subject to any local mandatory rights you may have. You
and we agree to submit all disputes, claims or controversies (including non-contractual
Disputes, claims or controversies) arising out of or in connection with these Terms, or the
breach, termination, enforcement or interpretation thereof (together, Disputes), to the
non-exclusive jurisdiction of the courts of Malta.
18.3 Class or representative action waiver. To the maximum
extent permissible by
law, you and CryptoExchange each agree that each may bring any Dispute against the other only in
your or its individual capacity, and you and it waive any right to commence or participate in
any class action or other representative action or proceeding against the other. Further, where
permissible by law, unless both you and CryptoExchange agree otherwise, no court may consolidate
any other person’s claim(s) with your Dispute, and may not otherwise preside over any form of
representative or class proceeding.
18.4 For the avoidance of doubt, if this Class or representative
action waiver is
found by any court of competent jurisdiction to be invalid, void or unenforceable, the remainder
of this Disputes clause shall remain valid and enforceable.